The Embarrassing 52% … or 58%

This is our third and final installment in the series, I would, retrospectively thinking, call: “Is this the best we can do?” This series is based on several metrics from a 2016 Enterprise Management Associates Network Management Megatrends Report and it brings to light sobering statistics. In “The Scary 40%” we talked about why 40%[…]

The Dreadful 37%

In our last blog we talked about “The Scary 40%”, representing the percentage of issue raised by customer yet invisible to the networking team. This is a rather sobering statistic showing how little we really know about our infrastructure and the services that run on top of it. We argued that this is the reason[…]