Enterprise IT Operations Optimization

Enterprises today, more than ever before are in constant transformation. Business models change, processes are optimized and new markets are created. This transformation is driven and fueled by IT technologies. Enterprise IT has become a strategic enabler for the business. Under a constant deluge of new technologies, significant technology inflexion points such as IoT, Mobility,[…]

Affordable Care Act and IPv6 – A tale of two protocols

Probably you are not surprised by the title of this blog associating the Affordable Care Act with technology, it would not be the first time this happens. The technological challenges faced by the healthcare.gov site at its launch were heavily publicized. In fact that event was the reason we started monitoring the site on an[…]

The Embarrassing 52% … or 58%

This is our third and final installment in the series, I would, retrospectively thinking, call: “Is this the best we can do?” This series is based on several metrics from a 2016 Enterprise Management Associates Network Management Megatrends Report and it brings to light sobering statistics. In “The Scary 40%” we talked about why 40%[…]

The Dreadful 37%

In our last blog we talked about “The Scary 40%”, representing the percentage of issue raised by customer yet invisible to the networking team. This is a rather sobering statistic showing how little we really know about our infrastructure and the services that run on top of it. We argued that this is the reason[…]

MSPs and Cloud Application Intelligence

MSPs should read this post to learn how to: Develop and deliver new services that break you out of the competitive pack Demonstrate added-value that keeps business-critical applications performing Keep long-term customers by selling them a more complete offering. Fill the form below and we will send you a free copy.

MSPs in the Age of The Customer

The first decade of the 21st century was called the Information Age and it ushered in what Forrester calls: The Age of the Customer. In the case of technology companies, several forces and trends pushed the customer in the position to worry less about technology and rather focus on business: Small switching costs – Common[…]

MSPs Increase Profits and Protect Brand using new monitoring tools

The Cloud is settled firmly in the psyche of today’s IT professional. More importantly, Cloud has taken deep roots in the minds of business decision makers, from CIO to CFO and CEO. In their mind, this means: “Everything can be easily done In The Cloud”. This state of mind translates into tremendous opportunity. The size[…]

iOS9 and IPv6

You are a mobile app developer or your business uses a mobile app, right? I know this is not news to you … or at least it should not be but here it goes anyway: http://www.internetsociety.org/deploy360/blog/2015/06/apple-will-require-ipv6-support-for-all-ios-9-apps/ In Apple’s words: ““Because IPv6 support is so critical to ensuring your applications work across the world for every[…]