This is our third and final installment in the series, I would, retrospectively thinking, call: “Is this the best we can do?” This series is based on several metrics from a 2016 Enterprise Management Associates Network Management Megatrends Report and it brings to light sobering statistics. In “The Scary 40%” we talked about why 40%[…]
MSPs should read this post to learn how to: Develop and deliver new services that break you out of the competitive pack Demonstrate added-value that keeps business-critical applications performing Keep long-term customers by selling them a more complete offering. Fill the form below and we will send you a free copy.
The first decade of the 21st century was called the Information Age and it ushered in what Forrester calls: The Age of the Customer. In the case of technology companies, several forces and trends pushed the customer in the position to worry less about technology and rather focus on business: Small switching costs – Common[…]
The Cloud is settled firmly in the psyche of today’s IT professional. More importantly, Cloud has taken deep roots in the minds of business decision makers, from CIO to CFO and CEO. In their mind, this means: “Everything can be easily done In The Cloud”. This state of mind translates into tremendous opportunity. The size[…]