Probably you are not surprised by the title of this blog associating the Affordable Care Act with technology, it would not be the first time this happens. The technological challenges faced by the healthcare.gov site at its launch were heavily publicized. In fact that event was the reason we started monitoring the site on an[…]
You finally developed a Cloud strategy, shopped for an IaaS/PaaS that provides the services you need, with the compliance levels you require and at the most competitive prices you can find. Off to the races. You can now focus on the core of your business and worry less about IT, THE Cloud will carry you[…]
This is our third and final installment in the series, I would, retrospectively thinking, call: “Is this the best we can do?” This series is based on several metrics from a 2016 Enterprise Management Associates Network Management Megatrends Report and it brings to light sobering statistics. In “The Scary 40%” we talked about why 40%[…]
In our last blog we talked about “The Scary 40%”, representing the percentage of issue raised by customer yet invisible to the networking team. This is a rather sobering statistic showing how little we really know about our infrastructure and the services that run on top of it. We argued that this is the reason[…]
40% of the network issues experienced by users are not seen by the network team. This is a shocking statistic for anyone who has not walked into the shoes of a network engineer lately. Sadly this is the case for a good part of the IT leadership and all the business leadership. After all “the[…]
MSPs should read this post to learn how to: Develop and deliver new services that break you out of the competitive pack Demonstrate added-value that keeps business-critical applications performing Keep long-term customers by selling them a more complete offering. Fill the form below and we will send you a free copy.
Dear AWS, We love you but it really is time for you to move to native IPv6 support. Your workaround represents 15% of our infrastructure spend and that for what is otherwise and industry standard. IP is IP right? We developed our SaaS based product (www.v6sonar.com) in AWS, we run it in AWS and[…]
The first decade of the 21st century was called the Information Age and it ushered in what Forrester calls: The Age of the Customer. In the case of technology companies, several forces and trends pushed the customer in the position to worry less about technology and rather focus on business: Small switching costs – Common[…]