MSPs in the Age of The Customer

The first decade of the 21st century was called the Information Age and it ushered in what Forrester calls: The Age of the Customer. In the case of technology companies, several forces and trends pushed the customer in the position to worry less about technology and rather focus on business: Small switching costs – Common[…]

MSPs Increase Profits and Protect Brand using new monitoring tools

The Cloud is settled firmly in the psyche of today’s IT professional. More importantly, Cloud has taken deep roots in the minds of business decision makers, from CIO to CFO and CEO. In their mind, this means: “Everything can be easily done In The Cloud”. This state of mind translates into tremendous opportunity. The size[…]